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U.S. Gypsum Establishes New Standards for Gypsum Underlayment Contractor Training

LEVELROCK mix
New LEVELROCK® underlayment contractors view product mixing techniques during a recent training session.
The newest members of the growing ranks of trained LEVELROCK® Brand Floor Underlayment contractors graduated recently from United States Gypsum Company's "underlayment university" - an intensive 2-1/2 days of classroom and hands-on training held at the company's Research and Technology Center, in Libertyville, Ill.

LEVELROCK Brand Floor Underlayment, from U.S. Gypsum Company's Industrial Products Division, is the fastest-growing gypsum underlayment product on the market. It now accounts for more than 10 percent of the gypsum underlayments installed in the U.S. - an impressive figure for a product that was introduced only two years ago.

LEVELROCK quality
LEVELROCK contractors review quality control testing procedures.
Fifteen contractors from eight companies participated in the most recent LEVELROCK Brand underlayment training program. There are currently a total of 45 trained LEVELROCK contractor businesses nationwide.

"The LEVELROCK underlayment business is growing quickly because we're able to offer developers, specifiers and building owners a higher product strength range, superior flowability and better quality control than competing product lines," said Ray Kaligian, director of marketing for U.S. Gypsum Company's Industrial Products Division.

Contractor training is a key component behind the product's success.

LEVELROCK screeding
Ben Allen (right) of ALCORP Marketing demonstrates proper screeding techniques.
LEVELROCK classroom
Classroom sessions cover everything from the composition of gypsum to business management practices.
"It's critical that all LEVELROCK Brand underlayment applicators learn the USG methods for application," said Kaligian. "We've developed a unique set of standards and application procedures that are designed to deliver the highest-quality results on every type of job. That's why even experienced gypsum underlayment contractors must undergo re-training before taking on any LEVELROCK projects."

"While we manufacture LEVELROCK underlayments to meet the highest quality performance standards, we recognized that the contractor plays a key role in how well the product will ultimately perform," added marketing manager Dennis Socha. "That's why we place such a high emphasis on our applicator training programs."

U.S. Gypsum's underlayment training sessions cover everything from the chemical composition of gypsum to product mixing quality procedures; from product application to business management practices.

"Anyone who is familiar with the gypsum underlayment business knows that there are contractors out there who don't always follow the best technical procedures during applications," said Ben Allen, president of ALCORP Marketing, Inc., a Keller, Tex.-based business that provides technical consulting for LEVELROCK Brand underlayment contractors.

LEVELROCK PRO FLOW
Contractors learned about new LEVELROCK Brand PROFLOW, which can be decorated and used as a finished floor surface.
"However, U.S. Gypsum has made it a priority to change all that," Allen added. "I've been in the gypsum underlayment business for years and I can categorically state that LEVELROCK applicators are the best-trained contractors in the business - hands down."

The LEVELROCK underlayment training program is open to qualified contractors. "We work with a wide range of businesses, from experienced flooring contractors to drywall contractors looking for new growth opportunities," said Kaligian.

For more information about the training program, contact U.S. Gypsum Company's Industrial Products Division at 125 S. Franklin St., Chicago, IL 60606, or call 1-800-487-4431.

United States Gypsum Company's Industrial Products Division is a leading producer and marketer of a wide range of industrial products used in plastics, coatings, tooling, construction, agricultural, pharmaceuticals, food processing, statuary, ceramics, road repair and other applications.

United States Gypsum Company is a subsidiary of USG Corporation, a Fortune 500 company with subsidiaries that are market leaders in their key product groups: gypsum wallboard, joint compound and related gypsum products; cement board; gypsum fiber panels; ceiling tile and grid; and building products distribution.